Watchtower simplifies and automates Slack DLP for Periscope Data

Watchtower simplifies and automates Slack DLP for Periscope Data

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Industry: SaaS
Employees: 163
HQ Location: San Francisco

Ra’Monne Hayes, Security Operations Manager

Periscope Data by Sisense, a premiere business intelligence and analytics platform, secures their Slack communications with Watchtower’s Data Loss Prevention (DLP) platform. Security Operations Manager Ra’Monne Hayes credits Watchtower’s flexibility, simplicity, and hands-on support in Periscope’s successful protection of sensitive information.

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Large enterprises often face a difficult problem: managing a wide variety of data sources, which are often siloed from one another. Periscope Data solves this problem by creating one central platform to analyze, visualize, and share insights on all of a company’s data. By eliminating data silos, Periscope provides business intelligence and actionable insights for every team in an organization.

Periscope Data has a singular mission to empower businesses to understand and unlock the full potential of their data. And with massive brands such as Adobe, Spotify, and Zoom trusting Periscope Data to handle over 20 million queries per day, it is clear that Periscope is fulfilling that mission.

The challenge

As a business intelligence and analytics platform for over 1000 high-profile customers, Periscope Data has a robust data security infrastructure to protect against leaks of sensitive information.

Hayes, Periscope Data’s Security Operations Manager, knew that the same protections needed to extend to internal communications among team members. With over a decade of experience as a system administrator and security engineer, Hayes recognized the need for Data Loss Prevention (DLP), a set of tools and processes that ensure confidential information is not lost, misused, or accessed by unauthorized users.

“I was looking to find a DLP solution that could help with spotting potential sensitive information when we communicate via Slack,” explains Hayes. After searching for an app that could provide Periscope Data with enterprise-grade security, Hayes arrived on one solution: Watchtower.

A clean, powerful solution

Even in the early stages of testing, Hayes recognized the power of the Watchtower platform. Watchtower automatically includes over 25 detectors of personally identifiable information (PII), without any complicated setup or fine tuning. Watchtower also allows Periscope to measure PII risk over time as the business evolves & grows.

Watchtower protects Periscope Data’s Slack workspace 24/7, constantly scanning files and messages for sensitive information. The Watchtower bot, powered by machine learning, then classifies the information for further action. Hayes remarks that dealing with Periscope Data’s DLP would be “hard to manage without a clean solution like this.”

Ultimate flexibility and concierge support

After classifying the data, Watchtower provides the option to manually quarantine sensitive information or use one of the platform’s automated workflows for DLP. In particular, Hayes appreciated Watchtower’s flexibility in alerting users and taking remediative action.

“I can choose to enable it to notify users of an event, remove a potential event via a workflow, or I can manage it to only notify the security team without disrupting others,” Hayes remarks.

In addition to Watchtower’s powerful automation features, Watchtower’s customer support also impressed Hayes. “The support team has been very quick and responsive with all my communications, as well as being open to suggestions,” he adds.

“Watchtower has given me a better handle on sensitive information.”


 
 

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